Privacy Policy

Last updated: 28/05/2025

We are Building Health Technologies Limited, trading name Building Bones. Building Health Technologies is a registered company in the Republic of Ireland, registration number 780848.

At Building Bones, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. In this Privacy Policy, we will refer to ourselves as ‘we’, ‘us’ or ‘our’. We are the data controller of the personal information we collect, hold and use about you, as explained in this policy.

1. Who We Are

Building Bones is a digital health platform providing personalised exercise programs and educational content to support bone density and prevent fractures. It is owned and operated by the registered trading name of Building Health Technologies Limited.

If you have any questions or concerns about this policy, you can contact us at:

Email: info@buildingboneshealth.com

2. Information We Collect

We collect and process personal data that you provide directly to us, as well as data that is automatically collected during your use of the platform.

Below is information we may collect:

For our Newsletter and wait list

  • Name

  • Email address

  • Any personal information you choose to supply in the submission box

Automatically Collected Information

  • IP address

  • Device type and browser

  • Website usage patterns and page views

  • Cookies and similar tracking technologies (see our Cookie Policy)

Once developed, we may collect for the Building Bones App

  • Name

  • Email address

  • Date of birth

  • Relevant health-related details (e.g. injury history, medical conditions, mobility limitations)

  • Account login information

  • Payment details (processed securely by third-party providers)

3. How We Use Your Information

We use your personal data to:

  • Send you customer communications in relation to new or existing products or services you have expressed interest in

  • Provide evidence to funding bodies such as government agencies or professional investors to show traction and interest in our offering

  • Respond to any enquiries or feedback you make about our products or services

  • Send you marketing communications where we are allowed by law to do so

  • Personalise your experience on our websites

  • Monitor the use of our website and online services

  • Ask you to complete surveys or invite you to enter into competitions or prize draws

  • Keep records of communications

  • Analyse your use of our website and other online servicesProvide tailored exercise plans and educational content

  • Improve the quality and functionality of our services

  • Communicate with you, including program updates or support

  • Fulfil legal or contractual obligations

4. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

  • Consent – for email communication and optional features

  • Contract – to deliver the services you sign up for

  • Legal obligation – for compliance with health and data protection laws

  • Legitimate interest – to operate and improve our services

5. Sharing Your Data

We never sell your data. We may share information with:

  • Trusted service providers (e.g. cloud storage, payment processors)

  • Health professionals (only with your explicit consent)

  • Legal or regulatory authorities where required

All third-party partners are required to meet strict data protection standards.

6. Data Storage & Retention

Your personal data is stored securely and retained only as long as necessary for the purposes described, or as required by law.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict certain processing

  • Withdraw consent at any time (if applicable)

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise these rights, please email us at info@buildingbones.com.

8. Security

We take data protection seriously and implement appropriate technical and organisational measures to protect your information, including:

  • Secure servers and encryption

  • Access control

  • Regular security reviews

However, no system can be completely secure, and we cannot guarantee absolute protection.

9. Cookies

Our website uses cookies to enhance your browsing experience and track performance. For details, please see our Cookie Policy.

10. Updates to This Policy

This policy may be updated periodically. We will notify users of significant changes, and the revised policy will always be available on this page with the new effective date.

By using the Building Bones platform and signing up to our waitlist and newsletter, you agree to the terms outlined in this Privacy Policy.